Customer Services

26 posts

Is Your Organization Listening to Customers? – Asrar Qureshi’s Blog Post #1268

Asrar Qureshi’s blog emphasizes the importance of truly listening to customer feedback for business success. Companies that act on feedback improve revenue and customer satisfaction, revealing gaps between perceived and actual customer experiences. Effective feedback collection leads to learning and operational improvements, positioning organizations for competitive advantage in a changing marketplace.
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  • 4 min

Pharma Selling in Five Years – The Shape of Things to Come – Asrar Qureshi’s Blog Post #1147

Asrar Qureshi’s blog post discusses the future of pharmaceutical sales by 2030, highlighting the shift from traditional relationship-driven methods to AI-driven approaches. It predicts a reduction in sales reps, emphasizing targeted engagement and a hybrid selling model. The role of sales reps evolves into that of trusted consultants, leveraging real-time data for better interactions.
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  • 5 min

Customer-centric Approach in Selling – Asrar Qureshi’s Blog Post #1078

Asrar Qureshi’s Blog Post #1078 discusses the need for the pharmaceutical industry to shift from traditional product selling to value-driven, solution-oriented models. Rapid technological advancements and rising customer expectations necessitate a focus on long-term relationships and customer experience rather than mere transactions. Businesses that adapt will thrive in today’s competitive landscape.
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