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Rise and Decline of the Titans 2 – Pharma Veterans’ Blog Post #534 by Asrar Qureshi

Dear Colleagues!  This is Pharma Veterans Blog Post #534. Pharma Veterans welcome sharing of knowledge and wisdom by Veterans for the benefit of Community at large. Pharma Veterans Blog is published by Asrar Qureshi onWordPress, the top blog site. Please email to asrar@asrarqureshi.com for publishing your contributions here.

Continued from Previous……

We divert our focus to Pharma Industry in Pakistan.

Pakistan market, like all other regional markets, was dominated by Multinational Pharma companies. They held the leadership position because only they had specialty drugs. Every MNC marketed their own research products, competing fiercely in therapeutic categories, but not infringing upon anyone else’s territory. Local Pharma had few products licensed from Europe, and their own formulas in basic categories like antibiotics, antidiarrheals, tonics and cough syrups. They also had their loyal customers and well-known brands. People from that time would remember Waterbury’s compound, Eplacherry syrup, Combinol and Pulmonol cough syrups and so on.

The method of working was similar. All companies had sales team comprising of medical representatives and managers who were based at selected headquarters and traveled around. They visited doctors and promoted products to get prescriptions, and pharmacies to get orders. The difference was that the Local Pharma focused more on General Practitioners and Pharmacies, and MNCs focused more on the specialists and consultants. The work ethic was similar, one-on-one promotion of products, promotional folders, and some free physicians’ samples. Occasionally, there may be a small give-away for clinic to remind some product(s). There were no incentives of any kind whatsoever linked to business.

The MNCs started to change the game. When they brought in new, more expensive products, they offered incentives in the guise of academic activities, continuous medical education programs, international medical conferences, sponsorship for studies, and more. The greatest attraction were foreign trips. Local doctors took the bait happily and obliged through uncounted business to justify the foreign trip. Even today, the foreign trip has its charm, though senior doctors had had many trips to US, Europe, and most other mentionable locations. They would still like to go, but you have to offer some new, exotic place. The MNCs enjoyed this territory exclusively for several years, though the competition among MNCs heated up on this count. Some high-profile, high-potential customers had a queue of foreign trips in waiting round the year. We observed the scenes where a customer arrived from one trip and handed over passport to the other representative right at the airport for the next trip.

Generics started waking up to the new realities during the 1990s. The change occurred due to following reasons.

We shall see next what the implications of MNCs leaving Pakistan are, and if everything about the rise of Local Pharma is good.

To be Continued……

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